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Tuesday, November 10, 2009

Buyer Beware!

Hello Everyone! I hope your week is going great so far as mine is off to a great start, my family and I are healthy and alive, what more could you ask for?

So let me bring out my somewhat bad news and life learning experience! I am so tired of telling this story, but it is one that must be told in order to keep my fellow scrappers and crafters safe from these scammers! I however usually never make purchases off the internet, because you never know who or what type of person is on the other end, meaning the smaller businesses. But I decided to give one (WHO IS NOT POSTED ON MY BLOG) a try.

I loved the concept this company had going and thought wow, her products seem really cool! So I made a small purchase for about 17.00 and some change, with tax and shipping totaled about 25.25. Not too much you say? Yeah, I could have filled my gas tank with it, lol, I have a small gas tank, lol!

Well I made this purchase back on the 3rd of August, and the bank charged me on the 10th of August. She sent me a message on her ning site stating that the kit was a September kit and would ship out on the 1st, if that was all right with me, (never stating at that time stuff was missing from kit, that why it could not ship). I told her that was fine, I could wait.

September 8th rolls around and I send her another message asking her if my kits have been shipped, I get no reply. I send another message the next day and she replies the day after with this message...and I quote.
"Tanisha-
IM SORRY I DIDNT GET BACK TO YOU RIGHT AWAY.THIS MONTH HAS BEEN CRAZY FOR ME-I JUST CAME BACK FROM NJ TO DROP MY SON OFF AT SCHOOL (HE DIDNT LIKE COLORADO TOO MUCH) SO HE GOING TO GO TO SCHOOL IN NJ THIS YEAR-SO IM HAVING ABIT OF WITHDRAWEL- AND TOMORROW IS THE 11TH AND I HAVE ALWAYS HAD A HARD TIME WITH THAT ONE-MY SINCEREST APOLOGIES.IM ACTUALLY WAITING FOR ONE PART OF THE KIT TO ARRIVE,ITS ON BACK ORDER AND AM EXPECTING IT TO ARRIVE HOPEFULLY BY THE END OF THIS WEEK-THE KITS ARE DEFINITELY SHIPPING NEXT WEEK.ITS BEEN KINDA UP AND DOWN WITH THE KITS THIS MONTH, NEXT MONTH WE ARE GOING TO BE INTRODUCING SMALLER SIZED KITS." (This is directly from a message she sent me in reply)

Well needless to say I never got my kit. So she posted this big huge explanation post about how they were featured in this online magazine and that they generated so much business for them and that why she did not have our stuff out, but that they would ship that Friday (yeah again).
Well Friday came and went, another Friday came and went...I called this lady that Saturday using my husbands cell phone, while he sat there and listened to her lie to me on speaker phone! She told me that my order shipped the Wednesday before (so 5 days after she said she would send to everyone) and that I should have my stuff that Monday or Tuesday(mind you it's Saturday, lol)

Well.......Guess what? I did not get my package. So I wrote comments asking if the stuff was going to ship, someone else added a comment, so I decided to contact her, to see what was going on on her end. She was pissed too! I added another comment, (wow, the DT deleted it) all I asked was if she could replace my missing item with something else since it was basically taking this damn special card stock that was made on mars to come in! (Not exactly in those words though).
She then sent us this long draw out email, you have to read it! If anyone is interested, I would be happy to forward it to you, email me and let me know, my address is up top.
I was told I had a store credit, added to my account, hmmm how so when my account had been deleted, showing all account history. So I make a new account, where the only thing I change is my home phone, because I had my cell on there and my new email addy. But I tried everything to get into the old account and could not. Forgot password: you just put your fist & last name name and your email addy, neither one worked, it did not know who I was!
I have contacted her once again on the phone(total:2x's) and she gives me this long confirmation number, that makes no sense. She says it's through USPS, and to take certain numbers out of it and that, that is the actual number..... what???? Well, you can guess that was just about as good as fan with no blades!
Omg!! I could go on and on.... I have saved a paper trail with this chick, on top of that
She is a criminal who has been arrested for credit card card fraud 4 times! Also have a link for that as well. Some gracious person was kind enough to research and find that out.
I have contacted the BBB and waiting to hear results back from that.

Since I have heard she has lost a few of her DT members, some have stayed. One in particular who has really surprised me, by "not feeling comfortable" being involved. Though the owner rips people off. I have proof! More power to you and your conscious.

Ladies, never buy from anyone you nothing nothing about unless you have good references for them such as friends, family, ie..
If you would like to know stores I absolutely love and have had no problems with look on my sidebar. For stores I stay clear of, email me.


PLEASE READ THIS POST AS WELL


Hopefully I will have happy news to post tomorrow or in a few days, lol, actually I will! So make sure you come back and check and please visit some of the links on my side bar, you will not be disappointed!! Also visit this very exciting new blog coming your way with a new aspect on scrapping, for all you earth conscious gals out there. Create It Green (Not to be confused with any other). Please show your support if you will. I believe she also has a DT call going on, so show off your stuff! I have news on other blog openings as well, so stay tuned....

Tanisha~xoxo


14 comments:

Leah the Orange said...

WOW, Tanisha! what a tale! love it when they give you the runaround, over and over again. i'm sorry you've had this experience! if you made the purchase with your credit card, they should be able to charge the amount back to the "retailer" (i use the term loosely), and give you the credit. my hubbin dealt with a company somewhere overseas that never sent the product, and the credit card company was awesome about it. now of course i'm dying to know who this is... i've been stalking some yummy looking kit sites lately, and i'd hate for something like this to happen!! you have a list? would you be cool with sharing it? :)

spazzicassi@yahoo.ca

Cheryl said...

Hi Tanisha
I am so sorry you had to go through all that trouble,but I do know how you feel.Myself and a friend purchased from a very reputable and well known company on 21st july this year and I am still fighting for my goods or a refund.I am getting some help from the DT but my emails and theirs seem to go unnoticed and let me tell you there are many.We have been so tempted to blog this,but are wanting a refund or our goods first,though this may never happen.When I finally got an email I was told the goods would be shipped 5th October with a refund and extras because of their error. And, what do you think.........I am still waiting.My friend and I are totally disgusted with this well known company,we are not even interested in their products.The sad thing is, that it is a company that most people know.So I suppose it doesn't matter who you go to,I have purchased many times from little online stores and have had excellent service.It is so totally unexpected to be ripped off by a well known company.Thats my little story.Have a great week.
Hugs xx

Terry Oulboub said...

Hmmmm...these are scary stories. I am going to watch my online scrap spending. This is horrible and not something I want to waste my time or money getting involved in. It really is a shame that no matter the venue, someone finds a way to make a scam for their benefit. But, the best way to fight back is to let others know and this is good information to share, so we best beware! Thanks y'all!

Rosanne said...

OH, I'm sorry this has happened to you.......you're right to recommend buying only from companies family and friends have had experience with.

lesleyworth said...

please let us know how it works out with the BBB!

Miss you! see you in a week and a half!

Lisa aka Allissa said...

Hi Darlin...OMG! I so feel for you. I know sometimes its not the money is it..its how these so call traders can do this & get away with it. I won't get on my soap box as this comment form does not have enough characters.

Big Hugs for you darlin. I always pay with paypal if I order online. As I don't get out much to shop, I rely on it really. Thanks for letting us all know about this. A seed sewn.
Hugs hunny.
Lisa.xxx

Tyheem MB said...

Thanks Ladies for the kind comments. Make you DO visit CREATE IT GREEN, they are up and coming and has a bunch of great gals that are simply the best on on there. Please show them some support for not standing for the crap that was happenning on the other "Green site" Thanks ladies!
Please feel freen to link this post any and everywhere.
Tanisha

Jacqui said...

You know it shocks me how there are such crooks in the world... especially in our little crafting world... we are such lovely sharing caring people and then you get ones that abuse that.

Well without sounding horrid.. what goes around comes around.. Karma.. you may not see it Tanisha but believe me it will happen and she will suffer for her sins!

I don't know that BBB is.. but hope it works out for you xx

almondeyez2000 said...

Thx Jacqui! Oh by the way BBB is Better Business Bureau, lots of companies are associated with them, and its a great way to get feedback on a company.

Desire Fourie said...

TFS. Its always shocking to hear about all the scammers out there. One's nature is always to trust one's fellow human beings. Thanks for the warning.
Hugs
Desire

Sue Daly said...

Hey there girl, Love this post. Glad you are getting the word out. I left you an award on my site.

Jean Marie said...

Tanisha, I am so sorry you are still getting the run around.I am waiting to hear from my CC Company to see if they have straightened out my issue with the store.
I appreciate your support and the heads up... you just may have saved me from losing my money.
Hope you are feeling better now and look forward to sharing again on Create IT- Green.

Michelle said...

A shame that this still isn't resolved. That speaks volumes, if she isn't willing to refund you 25.00 and would rather risk her reputation, well then that tells you what her intentions are, doesn't it?
Good luck, hope the BBB does some good, at least the warning will be out there.

Mo said...

oh my! thanks for the warning...i suppose given the extraordinary scrapbooking market...criminal opportunities are widespread...wow...never thought of that when purchasing from new sites and companies!! thanks so much for this information.

hugs,
mo